Strategic and entrepreneurial product & technology leader with extensive experience across startups, mid-size, and large enterprises, including leadership roles in major retail organizations such as Walmart.com, Walmart Mexico, and Gap Inc.

Proven success in driving large-scale digital transformation programs, enhancing operational efficiencies, customer experiences, and revenue growth through technology innovation.

Spearheaded omni-channel enablement at Walmart and Walmart Mexico, implementing personalization and recommendation engines that boosted conversion rates by 7%+.

Delivered scalable BI and analytics platforms for Walmex and Walmart.com, enabling data-driven decision making for thousands of users across four retail brands.

Led implementation of advanced segmentation, customer journey analytics, and campaign performance frameworks to support data-driven marketing and product strategies.

Migrated legacy retail data environments to modern cloud-based analytics and search platforms, reducing costs and increasing agility.

Deep experience partnering with C-level executives to shape technology roadmaps, drive budget-conscious execution, and deliver programs on time and on budget.

Successfully led complex enterprise cloud transformations, scaling digital platforms while maintaining predictable costs and SLAs >99.95%.

Consistent track record driving service excellence through centralized global IT organizations with high employee engagement and <3% turnover.

Known for operational rigor, M&A integration leadership, strategic vendor negotiation, and building globally distributed teams aligned to innovation.

Trusted for turning around underperforming environments and driving workplace cultural transformations into thriving, innovative organizations.

Expertise in Big Data, SaaS, CRM, ERP, CDP, CloudOps, DevOps, Security & Compliance, Hybrid IT, eCommerce platforms, and digital process design.

Skilled at building and scaling global, cross-functional teams, fostering high-performance cultures through mentorship, talent development, and inclusive leadership.

Exceptional track record in influencing executive decisions, stakeholder consensus-building, and enhancing operational excellence through data-driven methodologies